Most enterprise companies do not use customer journey maps, but more than half are building them or plan to build and use them in the future, this research study finds.
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![]() Most enterprise companies do not use customer journey maps, but more than half are building them or plan to build and use them in the future, this research study finds. No comment yet.
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CYDigital/marteq.ios insight:
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You can access the study here: https://ansira.com/insights/white-papers/the-enterprise-perspective-on-customer-journey-mapping/
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